faq
Frequently Asked Questions
Is MyFaith open to different faiths?
Yes. MyFaith is designed to be inclusive and respectful of people from different faith backgrounds, as well as those who are simply exploring. We’re starting by working closely with Christian communities, while actively exploring how the platform can support a broader range of faith traditions over time. Our focus is on enabling thoughtful, respectful conversation - wherever someone is in their journey.
Do I need to belong to a church to use MyFaith?
No. You can use MyFaith whether you’re part of a church, exploring faith, or simply looking for someone to talk to. To access local community features - such as events, updates, and notices - you’ll need to join a faith community within the platform. You can still reach a verified faith leader elsewhere without doing so.
What kind of support can I get?
You can speak to a faith leader about a range of things, including guidance during difficult moments, prayer, questions about faith, or simply having someone to talk to. The platform is designed for real, person-to-person conversation.
Is this the same as therapy or counselling?
No. MyFaith connects you with faith leaders for pastoral support and conversation. While this can be helpful and meaningful, it is not a replacement for professional medical or mental health care.
Who are the faith leaders on the platform?
Faith leaders on MyFaith are verified and connected to real communities. You can view their background, denomination, and areas of experience before choosing who to speak to.
Can I speak to someone outside my local area?
Yes. While MyFaith is designed to support local connection, it also allows you to reach a verified faith leader elsewhere if that feels more appropriate or accessible. This can be especially helpful if you’re new to an area, don’t yet have a local community, or would prefer to speak to someone with a particular background, language, or area of experience.
Do I have to commit to anything?
No. You can use MyFaith as and when you need it, whether that’s for a one-off conversation or more ongoing support. There’s no obligation to continue to use the platform or to join a particular community - you’re free to engage in a way that feels right for you.
Is it private and secure?
Yes. Conversations on MyFaith are designed to be secure and respectful. Your privacy is important, and you can choose how and when you engage.
How much does it cost?
We’re still shaping the model, but our aim is to keep the platform as simple and accessible as possible.
If you have any other questions, please feel free to reach out: hello@myfaith.io